Services
What we do
We help small businesses win more customers, make better decisions and spend less time on repetitive work. One team handles the commercial side and the technical side, so the plan and the build come from the same people.
01 · Business development & growth
Find the customers you’re missing
Most businesses lose work in places they can’t see: an enquiry nobody followed up, a price that puts people off, a service customers would buy if they knew it existed. We look at how you win and keep customers, find where revenue is slipping and plan how to get it back.
For example
- Winning and converting more leads
- Pricing and positioning
- Follow-up and customer retention
- New products and services
02 · Digital marketing & social media analytics
Stop guessing what works
Likes and followers don’t pay the bills. We connect your social, advertising and website data to the enquiries and sales they produce, so you can see which posts, pages and campaigns actually bring in customers.
Then you can stop paying for what doesn’t work and put the money into what does.
For example
- Facebook, Instagram and ad performance
- Where your customers come from
- Return on each campaign
03 · Website design & development
Websites that bring in work
Looking good is the easy part. A website has to bring in enquiries, answer customers’ questions and connect to the rest of the business. We design what customers see and build what runs behind it.
Enquiries land in the CRM, bookings in the diary, payments in the accounts.
For example
- Mobile-first sites built to be found locally
- Pages designed to turn visitors into enquiries
- Booking, payments and customer accounts
- Bespoke web apps and portals
04 · Technology integration & automation
Make your systems work together
A website, a CRM, the accounts, email, and spreadsheets filling the gaps. Before long someone spends hours a week copying details from one to another. We connect them so information moves on its own and nothing is typed in twice.
What happens, without anyone retyping
- New enquiry from the websiteAdded to the CRM
- Quote acceptedInvoice raised in the accounts
- Payment receivedMarked as paid, receipt sent
05 · Business technology modernisation
Move off systems that slow you down
Old software and overgrown spreadsheets keep running because changing them feels risky. We plan the move, migrate your data and keep the business running while it happens. Not every business needs an expensive platform.
That includes the plumbing nobody wants to touch: email, hosting and domains. We move them with a rollback for every step. For one London property firm, that meant a 117,000-message mailbox, the domain and the website.
Sometimes the answer is connecting the tools you already have.
For example
- Email moves to Microsoft 365 or Google Workspace
- Hosting and domain transfers
- Straight advice on Google and which tools to pay for
- Spreadsheets to proper databases
- Replacing outdated software
06 · Data, reporting & business intelligence
Make decisions on real numbers
Marketing, sales and financial figures usually sit in separate places. We bring them into one view, so you can answer the questions that matter.
- Which channels bring the most valuable customers?
- Where are enquiries being lost?
- Where is money or time being wasted?
For example
- Dashboards and KPI tracking
- Automated weekly reports
- Power BI reporting
Fewer, better numbers that you’ll actually use.
07 · AI adoption, automation & training
Practical AI for real businesses
AI can take repetitive work off your hands: sorting enquiries, reading documents, drafting reports, answering routine questions. We find the places in your business where it pays for itself.
Then we teach your team to run it. We build our own work this way every day, with Claude, agents and custom skills, so the training comes from practice. Hands-on sessions leave the skills in-house, not with us.
We only use AI where we can measure what it saves.
For example
- Claude workflows for everyday work
- Agents that research, monitor and draft on a schedule
- Custom skills that know your documents and house style
- Setting up modern development environments
- Enquiry and document processing
- Live data tools, like daily job market scraping
Start with a conversation
Where could your business work better?
You don’t need to know the solution. That’s where we come in.