What we do

Websites, apps and marketing for small businesses.

We’ve helped clients look more professional online, get found more easily, turn more visitors into enquiries and bookings, and move to modern systems that take less time to run.

  1. Understand

    We review your business, marketing and systems.

  2. Identify

    We find where to grow revenue and save time.

  3. Design

    We plan around your priorities.

  4. Implement

    We build the websites, systems and automations.

  5. Measure

    We check the changes are working.

Book a free consultation

Selected work

What we’ve built

Sectors
Food and street food, restaurants, events and catering, travel, property, therapy, trades and home services, fitness, community housing, music education, engineering, software and training.
Services
Websites, web apps and payments, email and systems moves, automation, dashboards, data analysis, digital reviews and search, social content, AI training and 3D.
  • Walking Tour Finder homepage

    Own product · guides

    Walking Tour Finder

    City walking guides for travellers, searchable by city or country, built to grow one market at a time.

    Visit
  • Brand West HQ: a 3D cutaway office where Steve and Duncan work

    Own · AI assistant in 3D

    Brand West HQ

    Walk into our 3D office and ask Steve or Duncan a question. The AI is held to the facts on our website.

    The same setup can answer staff questions from an operations manual or brand standards.

    Ask us something

  • Client · bespoke software

    Drawing editor

    A design engineer needed to open, edit and save AutoCAD drawings without an AutoCAD licence. We built him a private editor in the browser.

    Read the guide

  • Client · systems move

    Property firm, London

    Domain, website and email moved off an ageing host, with a rollback for every step.

    A 117,000-message mailbox moved to Microsoft 365.

  • Client · getting found

    Therapist, north-west London

    Most of his clients come for help with relationships, family and identity, but his directory profiles led with other issues. We rewrote them around his real work, worked out whether two £50-a-month directories pay for themselves, and wrote him 8 posts and 15 video scripts.

    Every enquiry now tracked by source.

  • FeastMatch homepage: an event enquiry form beside a grid of caterers’ food photos

    Own product · marketplace

    FeastMatch

    A marketplace with free messaging, where payment is held until both sides confirm the job is done.

    The payment flow is covered by 73 automated checks.

We also measure whether changes worked. One fix that looked like a 41% cut in calls was really 31%. See the analysis →

See all our work

Seven ways we help

  • Business development & growth

    Find the opportunities you’re missing and plan how to win them.

    • Customer acquisition
    • Lead generation and conversion
    • Pricing
    • Customer retention
    More on growth

  • Digital marketing & social analytics

    See which posts, ads and pages bring in customers, and stop paying for the rest.

    More on marketing

  • Website design & development

    Design and back-end build, so your site brings in enquiries and connects to everything else.

    More on websites

  • Technology integration & automation

    Make your systems work together, with nothing typed in twice.

    WebsiteCRM AccountsEmail More on integration

  • Business technology modernisation

    Move off outdated systems, or connect the tools you already have. Email, hosting and domain transfers included.

    More on modernisation

  • Data, reporting & business intelligence

    Your sales, marketing and money in one view.

    Where are enquiries being lost?

    More on data

  • AI & intelligent automation

    Practical AI, used only where we can measure what it saves, and hands-on training so your team can run Claude, agents and custom skills themselves.

    More on AI

Work we’ve delivered

All work

Websites, web apps and payments, systems moves, automation, operations dashboards, data, AI training and digital reviews. Plus events, campaigns and casework.

  • 33businesses worked on
  • 26websites built
  • 8brands live online
  • 9scored digital reviews
  • 20+years’ combined experience

Start with a conversation

Where could your business work better?

  • Need more customers?
  • Is your website holding you back?
  • Are your systems disconnected or out of date?
  • Still doing too much manually?
  • Sitting on data you’re not using?
  • Know something needs improving, but not sure where?

You don’t need to know the answer. Tell us what isn’t working and we’ll find it.